Discussion: Complaints: July 2017






The pessimist complains about the wind,
The optimist expects it to change,
The realist adjusts the sails.
William A. Ward, Inspirational Writer





WELCOME TO THE COMPLAINTS PAGE for all Netflix-related issues. Here, you have carte blanche to gripe, grumble, groan, vent, rant, bemoan, snivel, whimper, whine, grouse, growl, repine, bellyache, bewail, or perhaps, offer suggestions for how to prevail. . . .


Older Complaints Pages:
February - June 2017
December - January 2016-17

9 comments:

  1. Good you started a new thread Carol. Scrolling on a mobile browser is brutal.

    ReplyDelete
    Replies

    1. I'll try to be more mindful about this in the future, Tony. Maybe put a 3-month/75 comments (whichever comes first) cap on any one page. I tend to forget that devices other than a computer present different challenges. I'm sorry about the scroll for the last Complaints page.

      Delete
  2. On my rant on Castlevania since it would get lost. I can't believe even Notflix had to ruin one of my favorite video games with a MA rating. I really though this would be different. Then I find out that is not just violent but filled with profanity. I never heard profanity playing Castlevania but no since Notflix can do whatever they want they have to load it with f bombs. Okay so a series taking place in the 1500's is loaded with profanity. Heck even R rated movies that I actually watched in that time period don't say the f word. But Notflix sure thinks so.

    ReplyDelete
    Replies

    1. That word was in usage in the 1500s, so historically, they're probably on safe ground. I agree, though, that "accuracy" doesn't demand it be included in the dialogue, and that they should have stayed true to the video game sensibility. I'm sure you're not the only one who is disappointed in this change.

      Delete
    2. Tony, have you called Netflix to complain about their lack of family-friendly originals for the older set? I know it seems like most of their family-friendly shows are geared towards little kids. Maybe they don't realize that there are people who want something that adults and older teens can enjoy that isn't filled with more mature topics, language, and scenes.

      Delete
    3. Excattly, I wanted to call them up but as I learned through the years feedback is always ignored with billion dollar companies. Only the small open source and startups actually listen to feedback.

      I was really hopping that for this series. Well like that movie about the giant gray pig I was again disappointed. Now I know Lost in Space won't be for the kiddies another annoying thing these 20 year old's who love there vulgar garbage would say but wait they will say it when the series is out already.

      If you notice with MA garbage they actually won't post the rating until the day the series comes out but with the very few PG content like Fuller House, Unfortunate events and Anne they had the rating up a week before those series were available to stream.

      Delete
  3. http://www.syfy.com/syfywire/futurama-lands-at-hulu-after-netflix-streaming-deal-expired
    Good for Hulu. Get more Fox shows even ones that were never available to stream and screw Notflix they them keep producing more turd mature garbage.

    ReplyDelete
  4. More disconnect between DVD site and the streaming site. I noticed this with another title and thought it was just a one off, but some titles that become available on streaming do not show the "play" button anywhere on the DVD site. If you go to the DVD page for that title, it doesn't show the "play" button below the "in queue" button. For example: "Rogue One: A Star Wars Story", is now on streaming, but does not indicate that anywhere I can find on the DVD site.

    If you have a title in your DVD queue and it becomes available via streaming, why would they not indicate that? I always thought it was poor customer service to not email you when a title is set to expire that is in your MyList or when a title became available to stream that is in your DVD queue, but this is crazy. Maybe it's "connected" manually and they missed another one? That's not impressive either.

    ReplyDelete
    Replies
    1. there is probably some delay between when a title starts streaming and when the dvd side of the web site has a play button.

      i have also noticed some titles never getting a play button despite being available to stream. in these cases, the titles were duplicates. each title is assigned a number on netflix (read the URL of any movie or show). sometimes when a movie or show is added to streaming it is given a new number instead of using the existing one, so you would never know from browsing the dvd site since the redesign. i've mentioned specific examples multiple times to customer service over the phone to no avail. in this sense, you are right that there is a manual element, but if a streaming title is correctly matched to the existing "movie ID" then it should show a "play" button eventually. it seems that is more than a day but, i'd guess, less than a week. i agree as well that this isn't impressive, especially for a company doing so well financially and critically. my only explanation is that their admittedly profitable disc rental business is such an afterthought that they commit very little resources to it.

      Delete